2024/25 Season Ticket Refund Form - Tickets purchased via URBTIX
This ticket refund form is only applicable for ticket-holders who purchased the tickets via URBTIX and the payments were made by Visa, Mastercard, American Express, UnionPay, Alipay or WeChat Pay.
Please submit the refund application on or before 19 OCT 2024. The ticket amount will be refunded to the credit card or e-wallet account used for the original transaction. This arrangement is directly processed by URBTIX and the procedure will be initiated in NOV 2024 and should be completed within DEC 2024.
For ticket-holders who purchased through URBTIX and payments were made by Cash, Octopus or Fast Payment System (FPS)
The ticket amount will be refunded by BANK TRANSFER. Please apply here.
For ticket-holders who subscribed to the performance during Subscription
The ticket amount will be refunded by BANK TRANSFER. Please apply here.
For ticket-holders who would like to DONATE your ticket(s) to the HK Phil “Annual Fund”, please submit your ticket arrangement here.
* Mandatory Fields