Ticketing Services
For Tickets Purchased through URBTIX
Ticket Exchange
Any HK Phil ticket(s) purchased from URBTIX can be exchanged for another performance (if any) of the same programme at the same venue by paying a HK$10 handling fee for each ticket. You may opt for exchanging ticket(s) of the same or higher (payment for price difference required) price category. Please visit any URBTIX outlet for this service. This service is subject to availability. All tickets sold through URBTIX are non-refundable.
For Tickets Purchased through Season Subscriptions
Ticket Swap
Ticket Upgrade
Ticket Refund
Lost Ticket Arrangement
Please click the below button to Download the form (for Physical tickets) or Apply online (for Electronic tickets):
Subscribers opt for Physical tickets
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