2024/25 Season Subscription Ticket Swap Application (Electronic Tickets ONLY)

* Mandatory Fields

Personal Information

Subscriber's Given Name(s)*

Subscriber's Surname*

Email Address*

Contact Number*

Subscription Number*

Ticket Swap Request

Original Performance

Date & Time*

No. of Ticket(s)

Sub-total

Performance would like to change

Ticket swap serivce is for ANOTHER PERFORMANCE of the SAME PROGRAMME at the SAME VENUE ONLY and subject to availability

Date & Time*

No. of Ticket(s)

Sub-total

If ticket(s) from the same price category is not available, I opt for*

Ticket(s) of HIGHER price

Ticket(s) of LOWER price (No refund for the difference)

Retain the ticket(s)

Apply for 50% refund of the face value

Upload Ticket(s)

Images of Tickets (With clear Concert Date and Price)*

Add files...

(Maximum number of photos to be uploaded: 10; Maximum file size per photo: 5MB; Supported file types: jpg, jpeg, png, pdf)

Terms & Conditions

Ticket swap service is for subscription ticket(s) of the SAME PROGRAMME at the SAME VENUE and SUBJECT TO AVAILABILITY
Applicable for the programme listed in this form
Please submit your request by completing this form at least TEN working days before the concert and upload photo(s) of your ticket(s). You may include multiple tickets in one photo if you have more than one ticket to swap. Please make sure that the ticket information (e.g. Concert Date, Price) is clearly shown in the photo(s)
Each Subscription ticket can be swapped or upgraded once for free. Any subsequent changes are subject to a service fee of HK$10 per ticket
The request may be rejected if any details on the ticket have been omitted or altered or if the ticket is damaged, defaced, or otherwise mutilated
The swapped ticket(s) will be emailed to the email address submitted in this form. Please check all the given information is correct before submission to avoid delivery failure
By submitting this form, you accept and agree to the Privacy Policy available on the HK Phil website
The HK Phil reserves all rights of final arbitration in case of any dispute